Accessibility
How to Make Nonprofit Board Materials Accessible: A Practical Guide
If board members with disabilities can't read your board books or participate fully in governance, your governance is broken. Here's how to fix it.
Nonprofits serve communities that include people with every type of disability. Yet most of these organizations send board materials -- PDFs, Word documents, spreadsheets -- that are completely inaccessible to board members who use screen readers, magnification software, or other assistive technology.
This is a governance failure. If a board member can't read the board book, review the financials, or access the meeting minutes, they cannot fully participate in governance. That undermines the legitimacy of every decision the board makes.
Here's a practical guide to making your board materials accessible -- starting today.
Why This Matters More Than You Think
The ADA requires that nonprofit programs and services be accessible to people with disabilities. Board governance is a program. When board members with disabilities are excluded from meaningful participation because materials aren't accessible, that's an ADA concern.
But this isn't primarily a legal risk argument. It's a mission argument.
If your mission is to serve people with disabilities, and your board -- the body that sets strategy and ensures accountability -- doesn't include people with disabilities in meaningful roles, something is wrong. Accessible governance materials are a prerequisite for inclusive governance.
The Five Biggest Accessibility Problems in Board Materials
1. Untagged PDFs
Most board books are PDFs. Most PDFs are not tagged for accessibility. An untagged PDF is essentially invisible to a screen reader -- it may announce "document" but cannot provide the structure, headings, or reading order that makes content navigable.
The fix: Use PDF export tools that generate tagged PDFs. If you're using Adobe Acrobat, use the Accessibility Checker and remediate any issues. If you're using Word or Google Docs, export using accessibility-preserving settings.
2. Images Without Alt Text
Charts, graphs, and photos in board books almost never have alt text. A screen reader user sees nothing -- or worse, hears a file name like "image001.jpg."
The fix: Every meaningful image needs a text alternative. For charts and graphs, provide the key data points in alt text or as a nearby text summary. For photos that are purely decorative, mark them as decorative (empty alt attribute).
For a financial chart showing revenue trends, don't write "Revenue chart." Write "Bar chart showing annual revenue growth from $2.1M in 2022 to $3.4M in 2025, with the largest year-over-year increase between 2023 and 2024."
3. Tables Without Headers
Financial tables, committee reports, and attendance records in board materials routinely lack properly structured table headers. Without headers, screen readers read tables as a continuous stream of data with no context.
The fix: Always mark the first row (and sometimes first column) as header cells. In HTML, use <th> elements. In Word, use the "Header Row" table style. In PDF, use the accessibility tools to assign cell roles.
4. Low Color Contrast
Many board documents use gray text on white backgrounds, or dark text on colored backgrounds. If the contrast ratio is below 4.5:1 for normal text (or 3:1 for large text), the content is difficult or impossible to read for people with low vision.
The fix: Check contrast ratios with a free tool like the Colour Contrast Analyser (available for Mac and Windows). Target at least 4.5:1 for body text. If your template uses gray headings, switch to darker values.
5. No Document Structure (Headings)
Long board books without headings are unusable for screen reader users who navigate by headings. Screen reader users can jump to heading levels (Heading 1, 2, 3) to quickly navigate a long document -- but only if headings are properly marked up, not just bold text.
The fix: Use heading styles in your word processor (Heading 1, Heading 2, etc.) -- not just text that looks like a heading. Screen readers use the markup, not the appearance.
Making Board Portals Accessible
If your organization uses a board portal (a software platform for sharing board materials), the platform itself must be accessible. Most major platforms have significant accessibility gaps.
Ask your board portal vendor:
- Does the platform conform to WCAG 2.1 Level AA? (Ask for a VPAT or VPATs for all components)
- Has it been tested with JAWS, NVDA, and VoiceOver?
- Is every feature keyboard navigable without a mouse?
- Are all form fields labeled with visible, accessible labels?
If they can't answer these questions -- or if the answers are vague -- that's a signal.
A Quick Accessibility Audit for Your Next Board Meeting
Before your next board meeting, run this checklist on your board book:
- [ ] Open the PDF in Adobe Acrobat. Run the Accessibility Checker. Are there any failures?
- [ ] Open the document in a screen reader (if accessible to you) or have a team member with visual impairment review it
- [ ] Check every chart and graph: does it have meaningful alt text or a text summary?
- [ ] Check every table: are header rows marked as headers?
- [ ] Highlight a block of body text and check its contrast ratio with a contrast checker
- [ ] Try navigating the document using only the keyboard (Tab key, arrow keys)
This won't catch everything, but it will surface the most significant barriers.
The Meeting Itself: Accessible Virtual Participation
Accessible board governance isn't just about documents. Consider:
- Captioning: All virtual meetings should have live captions (most video platforms offer this)
- Screen reader-compatible chat: If you use a chat tool for participation, verify it works with screen readers
- Plain language: AI-generated summaries and minutes should be available in plain language for board members with cognitive disabilities
- Advance materials: Sending materials 5-7 days before the meeting gives board members with disabilities time to prepare using their preferred format
Where to Start
Accessibility improvement is not an all-or-nothing effort. Start with the highest-impact changes:
This week: Check your current board book for contrast issues and missing alt text on charts. Fix what you can.
This quarter: Establish a process for creating accessible PDFs. Train whoever creates board materials on accessible document design.
This year: Evaluate your board portal's accessibility. If it fails basic accessibility testing, that's a significant risk -- for your board members with disabilities and potentially for your ADA compliance.
LiveHelm generates accessible board materials automatically, with WCAG 2.1 AA compliance built in. All AI-generated content includes a plain-language toggle. See how it works.